Jaya app Terms & Conditions — Clear and Simple

Jaya app (jayaapp.bet) is an online betting and gaming platform serving users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between jaya app and its users.

Accessing, registering on, or using any service offered by jaya app means you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

Jaya app reserves the right to update or amend these Terms & Conditions at any time. If changes are made, we will notify you via email or an in-platform notification. Continued use of the platform after any changes will be considered acceptance of the updated terms.

To open an account on jaya app, the following conditions must be met:

• You must be 18 years of age or older.
• All information provided at registration must be truthful, accurate, and complete.
• Each individual may register only one account.
• A new account cannot be created if an active account already exists under your name, address, or device.
• You are creating an account for yourself, not on behalf of anyone else.

To complete the registration process, jaya app may require identity verification (KYC). This may include submitting a copy of your National ID or passport along with proof of address.

It is your sole responsibility to keep your account login credentials (username and password) confidential. jaya app will not be held liable for any activity carried out by an unauthorized user on your account. If you suspect any unauthorized access, contact our support team immediately.

Deposits on jaya app can be made via Mobile Pay, Nagad, Rocket, and bank transfer. Processing is typically instant or completed within 15 minutes at most.

• Minimum deposit amount: ৳500 BDT.
• Maximum deposit limit: ৳1,00,000 BDT per day (may increase after account verification).
• Deposits from third-party accounts are strictly prohibited.

The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳500 BDT.
• Withdrawal requests are typically processed within 3 to 24 hours.
• Identity verification is mandatory before your first withdrawal.
• Withdrawals must be made to the same method used for the deposit.
• The required wagering conditions must be met before any bonus funds can be withdrawn.

Jaya app reserves the right to suspend withdrawals on any suspicious transaction. Compliance with anti-money laundering laws is a strict obligation, and suspicious transactions may be reported to the relevant authorities.

Jaya app offers a range of bonuses and promotional offers. Each bonus comes with its own specific terms and conditions, which you should read carefully before claiming.

• Welcome Bonus: Available to new members only, once per account.
• Deposit Bonus: Awarded based on the specific deposit amount made.
• Cashback: A fixed percentage of net losses is returned on a weekly or monthly basis.
• Referral Bonus: Refer a friend and both accounts will receive a bonus.

General bonus terms and conditions:

• All bonuses are subject to wagering requirements (typically 10x to 30x).
• Bonus funds cannot be withdrawn directly.
• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• Bonuses are generally valid for 30 days and will be automatically cancelled upon expiry.
• Any attempt to fraudulently claim bonuses will result in immediate account termination.

The following general rules apply when placing bets on jaya app. Additional specific rules may apply for individual sports and games.

• Once a bet is confirmed, it cannot be cancelled unless a technical error is identified.
• Payouts on jaya app are determined based on the odds at the time the bet is confirmed.
• If an event is cancelled or abandoned, the stake will be refunded.
• If odds are displayed incorrectly, jaya app reserves the right to void the affected bet.
• Maximum bet amounts may vary depending on the event and market.

Special rules apply to live betting. If a bet is left incomplete due to a lost internet connection or technical issue, it will be settled at jaya app's discretion.

If jaya app detects suspicious betting patterns, the bet in question may be suspended pending investigation. Should fraud be confirmed, the bet and any associated winnings will be voided.

The following activities are strictly prohibited on jaya app and may result in account termination as well as legal action:

• Fraud & Manipulation: Any attempt to manipulate betting outcomes.
• Bot Usage: Placing bets using automated software or bots.
• Multiple Accounts: Creating multiple accounts to claim bonus offers.
• Account Sharing: Allowing someone else to use your account.
• Money Laundering: Using the platform for the purpose of laundering illicit funds.
• Hacking or Cyberattacks: Probing or exploiting system vulnerabilities.
• False Identity: Operating an account under a false identity.

Jaya app believes betting is a form of entertainment and should never become a problem. To support this, we have put in place a number of protective measures:

• Deposit Limit: Set your own daily, weekly, or monthly maximum deposit limits.
• Loss Limit: Set a limit on how much you are willing to lose within a given period.
• Taking a Break: Temporarily suspend your account for any period between 24 hours and 6 months.
• Self-Exclusion: If you wish to permanently exclude yourself from the platform, please notify our support team.
• Reality Check: Session reminder notifications after a set period of time.

If you or someone you know may be struggling with a gambling addiction, please contact our Responsible Gaming Visit the page for full details and seek professional support.

Jaya app places the highest priority on protecting your personal information. Data we collect is used solely for service delivery, identity verification, and meeting legal obligations.

• Your personal information is never sold to third parties.
• All data is kept secure through SSL encryption.
• Payment information is stored in compliance with PCI DSS standards.
• Information may be shared with government authorities where required by legal obligation.

For more details on data protection, please visit our Privacy Policy Read the page.

Users may request to close their account at any time. Any eligible balance will be refunded; however, bonus funds may be forfeited if wagering requirements have not been met.

Jaya app reserves the right to terminate or suspend an account without notice under the following circumstances:

• Any violation of these terms and conditions.
• Fraudulent or suspicious activity.
• Registering with false information.
• Identity verification not completed.
• Extended inactivity (over 12 months).
• Court order or government directive.

Jaya app makes every effort to keep its platform running smoothly and free of errors; however, we will not be held liable for the following:

• Bets lost or transactions failed due to internet disconnection.
• Delays or failures caused by third-party payment providers.
• Service disruption due to natural disasters, cyberattacks, or other unforeseen events.
• Issues with the user's own device or software.
• Losses resulting from user negligence or unintentional actions.

Jaya app's total liability will not exceed the original amount of the transaction in dispute under any circumstances. We are not responsible for indirect or consequential losses.

Jaya app reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, we will notify users through the following methods:

• Sending a notification to the registered email address.
• A pop-up or banner notice will be displayed upon logging in to the platform.
• The date of the most recent update is indicated on this page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions. If you do not agree with the new terms, you may close your account.

These Terms & Conditions are written in Bengali, and the Bengali version shall be considered the definitive document. In the event of any conflict with a translation in another language, the Bengali version will prevail.

If you have any questions or concerns about these Terms & Conditions, please reach out to our support team. We aim to respond within 48 hours.

• Email: support@jayaapp.bet
• Live Chat: Log in to the platform and reach us via chat support.
• Dispute Resolution: FAQ Page View.

In the event of a dispute, our internal complaints resolution process must be followed first. If the matter remains unresolved, an independent dispute resolution body may be approached for assistance.